Support
Get help with MyNutTrack
Need help with your account, meal tracking, AI scans, billing, or privacy? Send us the details and we will help you resolve it.
Contact
Write to us in English, French, Arabic, or Darja. Use the same email address as your MyNutTrack account when possible.
Support email
abdelmadjid.rahal07@gmail.comMyNutTrack helps with nutrition tracking, but it does not replace medical advice. For health conditions, speak with a qualified professional.
Help topics
What can we help with?
Account access
Login, registration, profile details, onboarding targets, and app access.
Food logging
Meal entries, custom foods, portions, copied meals, calories, and macros.
AI scanning
Photo recognition, voice notes in Darja, barcode scans, and analysis results.
Plans and payment
Subscriptions, offer questions, access after payment, and billing issues.
Privacy and data
Data requests, account deletion, privacy questions, and security concerns.
Technical issues
Crashes, slow loading, missing data, upload errors, and device-specific bugs.
Quick checks
Try these first
Update MyNutTrack to the latest version available on your device.
Check that your internet connection is stable before scanning or syncing meals.
Allow camera and microphone permissions if photo, barcode, or voice logging is blocked.
Try signing out and signing back in if account data does not refresh.
Include screenshots when an error message appears so support can identify the issue faster.
Include this in your request
Clear details help us understand the issue and respond with the right next step.
The email address used for your MyNutTrack account.
Your device model and app version if the issue is technical.
The exact action you were trying to complete.
A screenshot or the text of any error message.
Still need help?
Send your support request
We use your message only to answer your request and improve the service. You can also review the privacy policy for more details.